Toyota Industrial Equipment Manufacturing’s (TIEM’s) Columbus, Ind.-based facility opened in 1990 and includes a National Training and Customer Center (NTCC) and distribution center. The facility has expanded eleven times and the campus is now the size of 15 football fields with more than 870,000 square feet of manufacturing and support space.
The new NTCC was designed expressly to serve Toyota customers and dealers and includes a 360-degree showroom and a facility for live product demonstrations. The NTCC embodies Toyota’s dedication to providing best-in-class customer service. Combined with Toyota’s network of 68 authorized Toyota Industrial Equipment (TIE) dealers, with 190 dealership locations throughout the United States, Toyota provides the most comprehensive customer service and support in the industry. In fact, in Modern Material Handling’s 2008 Lift Truck Customer Satisfaction Study, Toyota was the highest ranking manufacturer in overall satisfaction and product quality.
The company’s new and Certified Used lift trucks, fleet services, parts, service and financing capabilities make Toyota dealerships a one-stop shop.
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Since the sale of its first lift truck in the United States to the production of its 250,000th lift truck produced at the TIEM facility in early 2006, Toyota has enjoyed a solid presence in the United States. Most of the Toyota lift trucks sold in the United States are manufactured in North America.
Facility Facts:
Plant Site:
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101.5 acres, 870,000 sq ft. (facility)
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Investment:
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More than $100 million |
Employment:
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Close to 900 |
| Products: |
Sit-down electric forklift (A/C Motors)
Four, three-wheel electric models (2,000- to 4,000-pound lifting capacity)
20, four-wheel electric models (3,000- to 12,000-pound lifting capacity)
Sit-down Internal Combustion Cushion Tire Units - Gas, LP Gas, CNG (Compressed Natural Gas), Diesel
12 models (3,000- to 15,500-pound lifting capacity)
Sit-down Internal Combustion Pneumatic Tire Units – Gas, LP Gas, CNG (Compressed Natural Gas), Diesel
26 models (3,000- to 17,500-pound lifting capacity)
Diesel Tow Tractor
(5,500-pound drawbar pull capacity) DC/AC Inverter assembly for Toyota Tacoma
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| Exports: |
Argentina, Australia, Canada, Finland, Germany, Mexico, New Zealand, Puerto Rico, Switzerland, Thailand, United Kingdom, Uruguay, and Venezuela, - electric - powered and internal combustion lift trucks
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Awards/ Achievements
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ISO 14001 Certification* - 1998 - present
ISO 9002 Certification - October 1998 - present
ISO 9001/2000 Certification - March 2003 - present
200,000th lift truck produced - 2004
250,000th lift truck produced - 2006
Indiana Governor’s Award for Environmental Excellence, “Five Years Continuous Improvement” - 2006
Zero-landfill facility - since 2005
Charter member position with the Indiana Environmental Stewardship Program - 2007
Indiana Partners for Pollution Prevention (P2) organization member - 2007
ISO 14001 is a voluntary standard that deals with a company's environmental management system. The certification process verifies that each Toyota plant has a formal environmental policy as well as a management system designed to track environmental performance and established mechanisms for continuous improvement.
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